Outboard Customer Assistance
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Contact Outboard Customer Assistance


If you have questions on your Mercury outboard, your local authorized Mercury dealer is your best source for answers Click here to find an authorized Mercury Outboard service dealer in your area.

Click here to access our Frequently Asked Questions.

If you wish to contact us directly, please note that a serial number is required. The serial number format is a number, a letter, and six numbers (ex. 0G112233). For Mercury outboards, the serial number label is located on the transom bracket. If you do not have your serial number, or if your serial number does not fit this format, please call us at 920-929-5040. Thank you.

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