Frequently Asked Questions

Mercury warranty coverage is factory-backed. Your dealer works directly with us, so there are no third-party claims to file – and no adjusters to contend with. This simplifies the claim process and gets you back onto the water quicker.

Mercury’s standard warranty coverage could also extend to the controls and rigging components on your boat. If the boat builder used genuine Mercury Precision Parts when installing the engine on your boat built after May 2007, the warranty coverage for those rigging components matches the total standard warranty of your engine (up to three years for Mercury outboard-powered boats; one, two or three years for MerCruiser-powered boats). This means you could have up to an additional two years of control & rigging component coverage.

To find out if your gauges, controls and rigging qualify for the additional warranty, please contact your local Mercury dealer.

All Mercury outboards and MerCruiser sterndrives, inboards and tow sport inboards come standard with three years of limited corrosion protection.

MerCruiser SeaCore sterndrives come standard with four years of limited corrosion protection.

Any warranty work done on your engine needs to be done by an authorized Mercury dealer. Your dealer will perform the work on your engine and file the claim with Mercury for you. There is no need for you to file a claim.

The warranty does not apply to damage or failures caused by use of an accessory or part not manufactured or sold by us. See the appropriate MerCruiser warranty policy for your product or in your Operation, Maintenance & Warranty manual.

‘Non-declining’ means that the warranty coverage is the same on the last day of your warranty as it is on the first. The coverage doesn’t decline based on the age of your engine, or the number of hours you’ve put on it.

Fuels containing up to 10 percent ethanol are considered acceptable for use in Mercury engines. Fuels containing higher levels of ethanol are not considered acceptable for use, and the use of fuels containing ethanol higher than 10 percent can void the warranty.

Using the serial number of your engine, your local authorized Mercury dealer can quickly and easily check your warranty coverage. They can verify that your engine is registered with Mercury, whether it is covered by our standard factory warranty, and if there is any additional promotional coverage or if it is covered by a Mercury Product Protection plan.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

If you purchase your engine or boat from an authorized Mercury Marine dealership, they should process the warranty registration and provide a copy during pre-delivery review.

If you purchase your engine (30hp and below) from a retailer or over the Internet, you will need to complete and return the Warranty Registration card found in the box with the engine.

In either case, your engine must be registered with Mercury within fifteen (15) days from the date of purchase.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

Your engine must be registered with Mercury Marine in order to have warranty coverage. If your engine is not registered with us, it will not be covered by any warranty.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

To transfer the remaining factory warranty into the new owner’s name, please fax a copy of the bill of sale to 920-907-6663, email to registration.support@mercmarine.com, or mail to:

Mercury Marine
Registration & Warranty Dept.
P.O. Box 1939
Fond du Lac, WI 54936-1939

Be sure the following information is included on your bill of sale:
•    Date the engine was purchased
•    Engine serial number
•    Your name and address
•    Your telephone number

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

Your new Mercury outboard or sterndrive is covered by our factory warranty from the date the product is first put into service or your date of purchase, whichever occurs first – provided that it is registered with us. For example, a Verado sold and registered in July 2017 will have a three-year limited, non-declining warranty through July 2020.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

Mercury Product Protection plans are available for purchase on select models to extend the factory-backed coverage on your engine. Combined, the standard factory warranty and a Mercury Product Protection plan can give you up to eight years of coverage.

Visit the Mercury Product Protection section of our Web site for more information.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

All Mercury outboards have a standard limited, non-declining warranty. The length of warranty coverage can be one, two or three years depending on the model. Please refer to our Warranty Coverage Chart or contact your local authorized Mercury outboard dealer for more details.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

MerCruiser sterndrives, inboards and tow sport inboards have a standard limited, non-declining warranty. The length of warranty coverage can be one, two or three years depending on the model. Please refer to our Warranty Coverage Chart or contact your local authorized Mercury MerCruiser dealer for more details.

Certain boat brands, whose manufacturers have met the requirements for the Mercury Installation Quality Certification Program, carry an additional year of warranty on the MerCruiser engine. The program is the first of its kind in the boating industry and the only comprehensive manufacturer-installation certification system. This rigorous system identifies areas of improvement and implements resolution before the product leaves the factory. With the addition of the Installation Quality Certification Program, Mercury not only advances the marine industry to new standards but also ensures that you get the highest-quality products possible so your boating experience will be the best it can possibly be.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

No, Mercury Product Protection is a factory-backed extended service contract. With MPP there are no claims adjustors or inspectors to work with to determine the cause of failure. In fact, the claims process is exactly the same as the standard factory warranty.

Yes, MPP Gold and Platinum pay up to $200 for on-water towing necessary to perform approved repairs. MPP Platinum also pays up to $200 for hoist-haul out fees for boats that are 26 feet or larger.

The contract is between you and Mercury Marine, so you can have your engine serviced at any of more than 4,300 Authorized Mercury dealers in the United States or Canada. At the Authorized Mercury service center, a qualified Mercury Service Technician will assess the failure and process the claim through Mercury Marine.

MotorGuide Trolling Motors need to be delivered to an Authorized MotorGuide Servicing dealer.

Mercury Product Protection Platinum covers mechanical and electrical failures that are the result of a defect in material or workmanship. Mercury Product Protection Gold covers mechanical failures that are the result of a defect in material or workmanship.

Yes, Mercury Product Protection is fully transferable to subsequent recreational use owners. 

Mercury Product Protection (MPP) is a factory-backed extended service contract for Mercury® and MerCruiser® engines and MotorGuide® Trolling Motors. MPP covers a wide variety of parts and systems, not to mention labor. Our Gold and Platinum plans are intended for new engines, or engines that are still in their standard warranty period and meet all other eligibility requirements.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

The coverage begins when the factory warranty ends; there is no duplication of coverage. The combination of any factory warranty, promotional warranty, and MPP cannot exceed eight years. Three-year contracts are available for select High Performance Products. For eligible MotorGuide Trolling Motors, two-year contracts are available.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

Coverage can be purchased within the standard factory warranty period as long the model was originally manufactured in the current and four proceeding model years. The plan is not renewable.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

The plan is available for consumers that are residents of the United States or Canada and boat in the United States or Canada. Engines must be used for recreational purposes and have fewer than 500 accumulated engine hours (at time of purchase). Our contract specifically excludes any commercial professional, not-for-profit, work-related, local, state, or federal government use, or used product imported from outside the United States or Canada.

You can check to see if your engine is eligible for a Mercury Product Protection Plan by contacting your local Mercury dealer.

MPP has a $50 deductible per claim.