On the Spot - When and Where you Need Us
At Mercury Marine, we don't just make the best marine products in the world. We also have the best dealers to support, sell, and service them. Mercury Marine has the largest marine network domestically and internationally. With thousands of dealers around the world, your local Mercury Marine dealer is just that: local.
Our dealer technicians are trained by Mercury, through our own Mercury University. These technicians aren't just knowledgeable about MerCruiser products, they are also schooled in the latest offerings in Mercury controls, gauges, propellers, and parts and accessories. They can help with any MerCruiser-related questions you have.
We strive to ensure that our dealers are the best at what they do. We give Customer Statisfaction Index awards to those dealers who were highly rated by customers such as you; technicians can earn Certified or Master status through product-specific courses from Mercury University. Our elite Premier dealers have both Customer Satisfaction Index (CSI) awards and employ Certified or Master Technicians.
In addition to our strong dealer network, MerCruiser has also partnered with the best boatbuilders in the industry. Certain boat brands, whose manufacturers have met the requirements for the Mercury Installation Quality Certification Program, carry an additional year of warranty on the MerCruiser engine. The program is the first of its kind in the boating industry and the only comprehensive manufacturer-installation certification system. This rigorous system identifies areas of improvement and implements resolution before the product leaves the factory. With the addition of the Installation Quality Certification Program, Mercury not only advances the marine industry to new standards but also ensures that you get the highest-quality products possible so your overall boating experience is the best it can possibly be.